REFUND AND RETURNS POLICY

Last updated: September 5, 2026

Thank you for shopping with RN BIG BAZAAR.

We want you to have a smooth shopping experience. Please read the following return and refund terms before placing an order.

1. RETURN ELIGIBILITY

A product may be eligible for return if:

• The product received is damaged or defective.
• The wrong product, size or item was delivered.
• The product received is significantly different from the product description.

The product should be unused, unworn and in its original condition with original packaging, tags and accessories wherever applicable.

2. NON-RETURNABLE ITEMS

Certain products may not be eligible for return because of hygiene, safety or other practical considerations.

Products that have been used, washed, altered, damaged after delivery or returned without required tags or packaging may not be accepted.

3. SIZE OR FIT ISSUES

If you receive the wrong size or the product does not fit as expected, return or exchange eligibility will depend on the product and the applicable return conditions.

Customers should check the size information provided on the product page before placing an order.

4. REPORTING A PROBLEM

If you receive a damaged, defective or incorrect product, please contact us as soon as possible after delivery.

Please provide:

• Your order number
• Your name and mobile number
• A description of the issue
• Clear photographs of the product
• Photographs of the packaging when relevant

We may request additional information or photographs to verify the issue.

5. RETURN APPROVAL

A return is not considered approved until RN BIG BAZAAR has reviewed the request.

After reviewing the information provided, we will inform you whether the return or replacement request is accepted.

6. RETURN SHIPPING

For an approved return caused by a damaged, defective or incorrect product, return shipping arrangements may be provided according to the circumstances of the order.

For other return requests, shipping costs may be the customer’s responsibility where applicable.

7. REFUNDS

If a refund is approved, the refund amount will normally relate to the eligible product/order amount according to the applicable return decision.

For prepaid orders, approved refunds will generally be processed through the applicable payment method or payment service provider.

For Cash on Delivery orders, we may request appropriate bank or digital payment details to process an approved refund.

8. REFUND PROCESSING TIME

Once a returned product has been received and inspected, we will process the approved refund as applicable.

The time taken for the refund to appear in the customer’s account may also depend on the customer’s bank or payment service provider.

9. EXCHANGES

Where exchange is available, an eligible product may be exchanged subject to:

• Product availability
• Size availability
• Condition of the returned product
• Applicable return conditions

If the requested replacement is unavailable, an alternative resolution may be offered where applicable.

10. PRODUCT CONDITION

Returned products must be:

• Unused
• Unwashed
• Unaltered
• In original condition
• With original tags and packaging wherever applicable

Products showing signs of use, washing, alteration or customer-caused damage may be rejected.

11. CANCELLATION

An order cancellation request may be accepted if the order has not already been processed or shipped.

Once an order has been shipped, cancellation may not be possible and the customer may need to follow the applicable return process.

12. CASH ON DELIVERY ORDERS

For Cash on Delivery orders, customers are requested to keep the exact order amount ready at the time of delivery.

Refusing a valid COD order after shipment may affect future COD availability for the customer.

13. CONTACT US

For return, exchange or refund-related queries, please contact RN BIG BAZAAR.

RN BIG BAZAAR

Address:
Dhampur Rd, opp. S.w helth care,
nodha, Nethaur,
Uttar Pradesh 246733

Phone:
+91 72529 03806

Website:
https://rnbigbazaar.com

14. POLICY CHANGES

RN BIG BAZAAR may update this Refund and Returns Policy from time to time.

Any updated version will be published on this page with the revised update date.